Our company is very particular about any feedback from the purchasers of our services. If you send us a message informing about an error, any question or just a suggestion, you will receive a fast and competent answer from our technical support team within 48 hours. As a rule all the majority of problems are solved “on the spot”. Numerous positive reports concerning our specialists and products prove that perfectly well.
iLuvSEO.com provides refund of your payment in the following cases:
- If you accidentally bought the product more than once for the same URL.
- A stated feature of the SEO Report Card is missing in the manner outlined in any written or verbal correspondence, sales material or advertising.
- If we refuse to provide you with any link replacements you request for any link drops that may occur within the first 2 months (Starting the day you received your completion report)
We reserve the right to decline refund requests in the following cases:
- When a user demands a refund immediately after receiving the report.
- When a user informs us about changing his decision to buy the product, saying he is not going to use the product’s contents after receiving it.
- When reasons which prevent a customer from proper using of the product are stated clearly on our official site. (For example, if the customer requests a refund due to the absence of features which we never claimed to provide and which are not listed in the feature list for the product).